SysAid IT Management Software is a help desk solution system.
With SysAid free help desk software, you’ll be able to:
-Let end-users submit service requests via simple, online forms in the Self Service Portal
-Sort, search through, and handle services requests according to industry best practices
-Create and customize reports on the state or your help desk
-Stay up-to-date on the status of issues with automatic notifications
-Automate your processes with escalation rules, priorities, routing rules, and more
-Communicate with your end-users in real time with SysAid’s live chat module
-Manage and monitor your organization’s inventory
-Receive a lifetime of free upgrades and support from SysAid's online Community
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